Residents in and around Neck Point, along with other areas of north Nanaimo, are finally slated to get more reliable cell service through a new tower proposed. (Google Maps/Dreamstime illustration)

By NanaimoNewsNOW Staff

better connections

Long-awaited cell tower planned for north Nanaimo

Aug 16, 2024 | 12:44 PM

NANAIMO — More reliable cell service, including access to vital services like 911, is slated to finally arrive for the city’s north end.

The Regional District of Nanaimo announced an agreement with TELUS Communications on Friday, Aug. 16 for land to accommodate a cell tower at the Greater Nanaimo Pollution Control Centre on Hammond Bay Rd., near Neck Point.

A release from the RDN noted TELUS will be footing the bill for construction and ongoing operation of the tower, meaning no tax implications for local residents.

“We are excited to partner with TELUS and Rogers to bring reliable cellular service to the Hammond Bay area in Nanaimo. Many people use mobile phones for both personal and professional communications, making access to cellular coverage essential for both day-to-day living and emergencies.”

The Greater Nanaimo Pollution Control Centre will reserve land for the tower, which will help provide better cell connectivity in the region. (Ian Holmes/NanaimoNewsNOW)

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Construction of the tower is subject to a variety of processes with the City of Nanaimo, Industry Canada and other stakeholders, which will occur through the fall and winter months.

Public consultation for local residents is scheduled for September, with information from TELUS due at a later date.

Despite being a TELUS cell tower, the infrastructure will improve connectivity for all users, regardless of phone provider.

“TELUS looks forward to bringing enhanced wireless service to the Hammond Bay area. These partnerships allow TELUS to prioritize investments in communities needing critical cellular coverage, and once the new tower is built, the improved network capacity will enable us to stay ahead of the demand for connectivity as the population grows.”

Residents in areas of north Nanaimo, around Hammond Bay, have long complained about cell connectivity in their neighbourhoods.

In some instances access to 911 is impossible through a cell phone, creating a dangerous and sometimes fatal absence in support for residents.

The area was also previously a dead spot for radio communications for first responders, with Nanaimo Fire Rescue addressing the issue several years ago for their staff.

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