Executive director of troubled iHealth system leaves health authority

By NanaimoNewsNOW Staff
January 10, 2018 - 4:24pm Updated: January 11, 2018 - 3:33pm

The troubled iHealth system at Nanaimo Regional General Hospital may be without a leader, after the executive director of the project left Island HealthIan Holmes/NanaimoNewsNOW Staff

NANAIMO — The roll out of the electronic medical system iHealth has hit a serious bump.

Island Health confirmed detailed first released in a story by The Breaker that Suzanne Fox, who is listed as the executive director of iHealth and also the geographical area covering Nanaimo, is no longer with the health authority.

iHealth is a nearly $175 million system transitioning the traditionally paper records of a hospital into electronic documents. It's being tested at Nanaimo Regional General Hospital, Oceanside Health Centre and Dufferin Place. After it was originally supposed to be rolled out by 2017, the final completion date was pushed back to 2020.

A Nov. 2016 report listed 26 recommendations needed to fix the digital record-keeping system, including ways to boost productivity and familiarity with the system and also protect patient safety.

Less than a year later in Sept. 2017, provincial health minister Adrian Dix announced a further review of iHealth, to be conducted by Ernst and Young.

Quickly finishing the rollout of iHealth was recommended in a cultural assessment report which was heavily critical of the toxic work environment at Nanaimo Regional General Hospital.

Mary Burton with Island Health told NanaimoNewsNOW they look forward to the findings of all reviews of the iHealth system.

Information from Island Health showed Fox earned slightly more than $160,000 last fiscal year.


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