Military’s sexual misconduct call centre to go 24/7 despite staffing struggles
OTTAWA — The military’s sexual misconduct response centre is poised to make the long-awaited jump to round-the-clock service, despite what its new director admits have been struggles finding and keeping enough staff.
The call centre was opened in September 2015 upon the recommendation of former Supreme Court justice Marie Deschamps after she uncovered a highly “sexualized culture” in the Forces.
There were concerns from the beginning about the centre’s limited hours, with counsellors around to answer calls from 7 a.m. to 8 p.m., eastern time, from Monday to Friday.
The centre receives about 10 after-hours calls per month, officials said, which compares to the 625 calls from 410 individuals it received during business hours the whole of last year.