6-month-old boy dies after sitter couldn’t reach 911
Dallas public safety officials are pressing T-Mobile for solutions following the death of a 6-month-old boy whose baby sitter couldn’t reach 911 operators.
The city said in a statement that the 911 call centre was jammed with calls Saturday evening because of an ongoing issue with T-Mobile. Dallas television station WFAA (http://bit.ly/2mqaXdi ) reported that when T-Mobile customers call 911, ghost calls are created that jam the system and operators end up putting callers on hold as they try to catch up.
The boy’s mother, Bridget Alex, told the station that she was at her sister’s home when her baby sitter frantically called her, saying her 6-month-old son had fallen from a day bed and was unconscious. The baby sitter said she called 911 three times but kept being placed on hold.
Alex said she sped home and took her son to a hospital.