Samsung halts sales of Galaxy Note 7; Canadian says he will keep using his phone
MISSISSAUGA, Ont. — An Ottawa man who received a replacement Galaxy Note 7 smartphone Tuesday morning says he plans to keep using it despite a notice from manufacturer Samsung that it was halting sales after reports of fires in both original and exchange models.
Samsung Canada issued a statement Monday asking all retail outlets to stop sales and exchanges of the Galaxy Note 7 while the investigation is taking place.
Beginning Thursday, Samsung Note 7 owners can bring take their device to the point of purchase for an exchange to a Galaxy S7 or Galaxy S7 edge, the company said Tuesday evening in a release.
It said consumers are alternatively entitled to a full refund for the Note 7 and Note 7 specific accessories.