Payday problems for more than 80,000 civil servants to be resolved by October
OTTAWA — The federal government could have done a better job implementing the new payroll system that’s causing serious payday headaches for tens of thousands of civil servants, a senior bureaucrat admitted to a Commons committee Thursday.
But moving from the antiquated, paper-heavy pay system the government used for four decades to the electronic Phoenix system was the right call at the right time, said deputy public services minister Marie Lemay.
“I think we could have done additional measures (to smooth the transition process),” Lemay told the House of Commons committee that oversees government operations.
“But the move to the second wave and the move to Phoenix is the right decision.”